Pittsburgh Mitel ShoreTel Dealer

MiCloud Connect – Cloud Phone Service

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MiCloud Connect CLOUD phone system (formerly ShoreTel Connect Cloud) is a fully hosted and managed communications platform.  Let Mitel Connect engineers and customer service maintain your phone system for you.  The benefits of Unified Communications as a Service (UCaaS) include:


  • Doesn’t require an IT department, or frees your IT staff to focus on other business initiatives.
  • Software is always the latest version and faster upgrades managed off-site by premium managed services.
  • Easier implementations and uniform deployment across remote offices.
  • Subscription model offers predictable monthly spending.
  • Add new features without capital expense.
  • Faster time to implementation.
  • Easy Provisioning-vendor management becomes easy.  It’s a one-stop shop for the phone system and the Telco.
  • Easy to use portal for administrative use and billing.
  • Reliability-MiCloud Connect CLOUD is an enterprise grade solution with data integrity and application safeguards built-in.  It is built with several levels of redundancy and load balanced system hardware, backed by strong SLAs.
  • Security-deployed out of highly secure data centers, leveraging infrastructure layers.  All communications are end to end encrypted with Secure Real-time Transfer Protocol.

Exceptional User ExperienceMiCloud Connect Cloud based communications

  • Desktop support for PC and MAC, plus convenient iOS and Android moble apps for remote workers.

shoretel-phoneMiCloud Connect CLOUD gives users complete control over call handling priorities like call routing, ring everywhere and conditional call management, but removes IT administrative responsibilities like call plans, system maintenance and software upgrades.



CONTACT US TODAY   for a live demo and find out the benefits of partnering with Open Systems Pittsburgh to design, deploy and maintain your communications solution.